4.93 avg Google review*
92% retention rate**
Our customers deserve to be treated right – they’re the reason we’re in business! So we take our commitment to customer service very seriously, and it shows in our reviews and retention rate. When problems arise, we handle it as soon as possible to let our customers know that they are our top priority. This commitment has allowed us to grow not only quickly but efficiently.
Nobody wants to lose a customer. That’s why we’re so proud of our customer retention rate. Keeping customers is an investment of time that will save you money. It costs over six times more to get new customers than it does to keep one current one, according to the White House Office of Consumer Affairs. With our commitment in place, you’re not just going to acquire customers, you’re going to keep customers as you grow and scale your business.
*This figure represents an average among ALL current ohDEER franchises.
**This figure represents an average among ohDEER franchises using our newest software.